Overview

Townsville City Council holds copies of building and planning records for most Townsville properties.

Under legislation, Council locates and provides access to relevant and accessible documentation that pertains to a property.

This form provides customers with the option to search commercial or residential building records or planning records. See below for terms and conditions.

Please refer to Fees and Charges for applicable fees.

Frequently Asked Questions

Building records relate to the assessment of each structure against the Building Code of Australia. Documents typically held within a building file include:

  1. the application for building works
  2. permits/decision notices
  3. associated construction plans
  4. structural engineering certificates and inspection certificates (including the "building final" or "certificate of classification").

Planning records relate to the assessment of the proposed works and/or use against the relevant local planning instruments, e.g. planning scheme. The availability of documentation is subject to the provisions of the Planning Act 2016 and may include:

  1. application forms
  2. planning report
  3. engineering reports
  4. decision notice
  5. approved plans.

If your records search is unsuccessful, you will be advised via email, and no fees will be incurred.


You can expect to receive your records within 10 days of payment.


Terms and Conditions

Council may not hold copies of records for properties previously or currently owned by a State or Federal Government entity, including, but not limited to, Defence Housing Australia and the Department of Housing and Public Works. State and Federal Government entities are exempt from providing these records to the Local Government Authority.


All information is supplied on the basis that no responsibility for losses occasioned to person or entity acting or refraining from acting in reliance upon the plans or information is accepted by Townsville City Council or its staff. Unsuccessful and cancelled searches will incur an unsuccessful/cancellation fee. A surcharge of 0.5% applies to credit card transactions.


Personal information contained within the requested building and planning records may be deleted subject to the requirements of the Information Privacy Act 2009.


Requests outside the scope of a standard building or planning record search will need to be lodged as a right to information request. For further information on your rights to lodge under the Right to Information Act 2009 and the appropriate lodgement forms please visit our Right to Information and Information Privacy page. If you intend to lodge a right to information request do not proceed with completing the form on this page.


You are providing personal information which will be used for the purpose of delivering services and carrying out Council business. Your personal information is handled in accordance with the Information Privacy Act 2009 and will be accessed by persons who have been authorised to do so. Your information will not be given to any other person or agency unless you have given us permission or the disclosure is required by law.

and will be accessed by persons who have been authorised to do so. Your information will not be given to any other person or agency unless you have given us permission or the disclosure is required by law.